Course Aim

This highly effective program is specially designed for people who are new to auto sales and provides necessary knowledge to get their career off the great start. They could also be people new in After Market or Financa and Insurance.

Objectives

• Understand sales in today's competitive world
• Understand the key ingredients of successful salespeople
• Understand each step of the Road to a Sale
• Examine a range of objection handling tezhniques
• Review how a dealer operates
• Understand the legal oblugations of selling motor vehicles

Training Venue

• Professional Development Centre
• MTA House - Level 1
• 83 Greenhill Road, Wayville  SA   5034

Course Fee

• $650 for MTA Member
• $725 for non-MTA Members   
• GST Exempt (Nationally Accredited Training)   

MTA SA and Nationally Accredited Training

Successful completion of this course will earn a participant a MTA Licensed Sales Certificate and Statement of Attainment.

MTA Introduction to Auto Sales Training course covers four units of competencies from Certificate II and III in Automotive Sales

• AURC270421A   Establish relations with customers
• AURS241303A   Apply sales procedures
• AURS241769A   Sell product
• AURS241803A   Apply legal requirements relating to product sales

Key Topics

Day One

• Understand dealership operations
  
• Keys to a successful sales career
  
• Avoiding customer stereotypes
• The Road to a Sale
• Understading Contracts and Legal Obligations

Day Two

• Review of Day One
• Overcoming initial objection
• Building a relationship
• Qualify and interview the customer
• Walk-Drive appraisal
• Value of Product Knowledge

Day Three

• Review of Day Two
• Features Advantages Benefits
• Six position selling
• Demonstration/Test Drive
• Trial closing
• Negotiation
• Delivery and customer loyalty
• Follow-up
• Legal knowledge