Course Aim

The aim of this course is to provide structured methods of handling key objections found in todays's tough market conditions, while maximising profit

Course Objectives

• To identify what has changed in the market
• To analyse strategies and tools to reduce and overcome objections
• To give Business Managers confidence at dealing with common customer objections
• To demonstrate real profit improvemen tools

Course Fee

• $345 (Plus GST)

Key Topics/Content

• Obstacles In Today's Market
• How Are Market Conditions Affecting F&I
• Best Practices Selling Strategies In Australian F&I Today
• Understanding Cash Buyers
• How Do We Convert Cash Buyers
• Conversions (Banks, Credit Unions etc.)
• Our Advantages
• The Real Cost Of Mortgages
• Best Practice Techniques For Generating New, Repeat And Referral Business
• Recession-proof Your F&I Department